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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We ordered our oven in December with a March delivery date! No update from qstoves and when we inquire we are messaged back days later with excuses about manufacturing problems. Not an excuse to not update customers and refuse to refund!
The don't fullfill their Kickstarter campaign. Seems Fake - don't buy!
Been using my ElectriQ Mini for over a month now. Like that I can take the controls off the machine with me to monitor the uint while it is heating up. This thing makes great pizzas, my curst come out awesome every time.
I am really happy with my new ElectriQ. I have making pizzas for a while using a propane version big name oven and wished for a competitively priced electric so I could make a pie without dealing with weather or propane issues and this ElectriQ fills the bill. It heats up as well as my propane stove and with better heat distribution requires less rotating. The back still gets hotter probably due to the door losing some heat but only requires a third to half the necessary rotation to get an even finish and not burn the pie at the rear. The pizzas finish as quickly as with the propane stove a minute and a half to 2 minutes. My only issue is with the controls. I love the granularity and ability to set the top and bottom to different temperatures. Being able to the the temperature also means less checking with an infrared thermometer. However I find the control procedure to be fiddly and find myself spending more time fussing with the control than making the pie. In particular it often seems not to want to set the bottom temp after setting the top. This would not be such an issue if it remembered your last setting. In any case I love the way it makes a pie and am super happy with my ElectriQ.
I personally think is one of the best oven for home use on the market. Easy to use, extremely powerful. But maybe something can be improved, maybe a better installation guide, poor finishing of the materials, the temperature display falls all the time from the location, and I never got the handle of the door ...
I m a professional pizzaiolo with more then 20 years of experience in this domain, so far I think is one of the best... but please to adjust these details!
We ordered our oven in December with a March delivery date! No update from qstoves and when we inquire we are messaged back days later with excuses about manufacturing problems. Not an excuse to not update customers and refuse to refund!
The don't fullfill their Kickstarter campaign. Seems Fake - don't buy!
Been using my ElectriQ Mini for over a month now. Like that I can take the controls off the machine with me to monitor the uint while it is heating up. This thing makes great pizzas, my curst come out awesome every time.
I am really happy with my new ElectriQ. I have making pizzas for a while using a propane version big name oven and wished for a competitively priced electric so I could make a pie without dealing with weather or propane issues and this ElectriQ fills the bill. It heats up as well as my propane stove and with better heat distribution requires less rotating. The back still gets hotter probably due to the door losing some heat but only requires a third to half the necessary rotation to get an even finish and not burn the pie at the rear. The pizzas finish as quickly as with the propane stove a minute and a half to 2 minutes. My only issue is with the controls. I love the granularity and ability to set the top and bottom to different temperatures. Being able to the the temperature also means less checking with an infrared thermometer. However I find the control procedure to be fiddly and find myself spending more time fussing with the control than making the pie. In particular it often seems not to want to set the bottom temp after setting the top. This would not be such an issue if it remembered your last setting. In any case I love the way it makes a pie and am super happy with my ElectriQ.
I personally think is one of the best oven for home use on the market. Easy to use, extremely powerful. But maybe something can be improved, maybe a better installation guide, poor finishing of the materials, the temperature display falls all the time from the location, and I never got the handle of the door ...
I m a professional pizzaiolo with more then 20 years of experience in this domain, so far I think is one of the best... but please to adjust these details!
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